CRM contact types are used to help us understand the role or type. A person is both in the scope of a project but also overall outside of a project.
From the Projects page
Click contacts Tab
look at the referral contact
Click Contact
Click CRM
for her CRM record we can see that she’s actually an intake specialist
To change this
Click Owner settings
Click System Settings
Click Drop down menu
Click CRM Contact Type
Here you can see all the current contact types
Choose correct Type for the Contact
Commonly used ones have bullet points
Toggle to show inactive Types
Click 
to edit Type
to edit TypeClick 
to add a new Contact Type
to add a new Contact TypeAdd name of Contact Type
Click update
